Solution design

Define the user workflow, architecture, model or vendor role, data access, integrations, permissions, human handoffs, and failure paths.

Build and integration

Configure or build the agreed solution, including supported agent, workflow-automation, application-integration, and data-access components.

Testing and validation

Test expected behavior, failure cases, access controls, output quality, human review, and the measures approved during planning.

Deployment and handoff

Document decisions, monitoring, change control, vendor dependencies, support ownership, and fallback procedures before operation.

Before work begins

Confirm the system, responsibilities, and next action.

01Fit

Confirm the request belongs within the selected service.

02Scope

Document systems, access, responsibilities, dependencies, and exclusions.

03Next action

Agree on assessment, implementation, or ongoing support.