Small Business service

Set up, migrate, secure, and administer Microsoft 365.

Bluegrass Cloud supports agreed Microsoft 365 tenant, email, identity, collaboration, security, licensing, and administration work.

Microsoft 365 services

  • Tenant setup and baseline configuration
  • Email migration and Exchange Online
  • Microsoft Teams
  • SharePoint
  • Identity and access configuration
  • Security configuration
  • Domain and DNS configuration for Microsoft 365
  • Licensing assistance
  • Ongoing cloud-service administration
  • Microsoft 365 technical troubleshooting

Before work begins

The engagement documents tenant ownership, licensing, administrator access, migration sources, retention and backup responsibilities, identity scope, escalation, and offboarding.

Before work begins

Confirm the system, responsibilities, and next action.

01Fit

Confirm the request belongs within the selected service.

02Scope

Document systems, access, responsibilities, dependencies, and exclusions.

03Next action

Agree on assessment, implementation, or ongoing support.